Legal

Refund Policy

Last updated: 30 October 2026

Our promise

We work to get every reel right, so you're happy with it. You see a free teaser of your own villa before you pay, and revisions are included: 1 with Basic and Standard, 2 with Premium.

If we can't deliver

You get a full refund to your original card via Stripe, usually within 5–10 business days.

Before a chargeback

If something's wrong, please write to us first — we'll sort it out faster than your bank can.

Questions

Matt personally answers every question, so feel free to email [email protected] anytime.

This policy doesn't limit any rights you have under applicable law.